Returns & Restocking

We accept returns on unmounted, uncrated engines within 30 days of delivery. Due to the extreme weight and hazmat considerations of marine engines, the buyer is responsible for all return heavy freight costs and a 15% restocking fee deducted from the refund.

Return shipping address

All authorized returns must be shipped, freight prepaid, to our receiving facility:

Somerset Motor Sports LLC — Returns Department
595 Enterprise Dr
Somerset, KY 42501
United States

Do not ship a return without a written RMA number. Unauthorized shipments will be refused at the dock at the sender's expense.

Engines we cannot accept

Engines that have been mounted, started, fueled, or had their oil added are non-returnable. Cosmetic damage from improper transit handling voids return eligibility unless documented on the original BOL at time of delivery.

How to start a return

1. Email support with your order number and engine serial number.
2. We issue an RMA number and approved LTL freight carrier list within 2 business days.
3. Ship the engine, freight prepaid, in original crate to the address above with the RMA number on the BOL.
4. Refunds are issued to the original payment method within 10 business days of inspection at our receiving facility.

Damaged on arrival

If your engine arrives with visible freight damage, note it on the BOL and refuse the shipment. Contact us within 24 hours and we will file the freight claim, replace the engine, and cover all return freight — no restocking fee applies to damage claims.

Refund processing

Approved refunds are returned by the same Bank Wire or ACH channel used for the original payment, to an account verified as belonging to the buyer. We do not redirect refunds to third parties.

• Processing time (our side): approved refunds are initiated within 1–2 business days of return inspection or approved cancellation.
• Settlement time: most domestic banks post a refund within 3–10 business days after initiation.
• Partial refunds: the 15% restocking fee is deducted before the credit is submitted. Standard outbound shipping is not deducted.
• Confirmation: you will receive an emailed refund receipt with the transaction reference on the day the refund is submitted.

Refund eligibility summary

• Full refund (100%): order cancelled in writing before the unit is released to freight; freight-damage refusals documented on the BOL.
• Partial refund (85% of engine price): unmounted, uncrated engine returned under a valid RMA within 30 days — buyer pays return freight, 15% restocking fee retained.
• Not eligible: mounted, started, fueled, oil-added, registered, cosmetically damaged (post-delivery), missing accessories, or returns received after the 30-day window or without an RMA.

Payment disputes

If you believe a payment or order is incorrect, contact us at support@somersetmotorsports.com or +1 270 989 7550. We review documented disputes and respond within two business days.

• We use the order acknowledgement, accepted policy versions, tracking, bill of lading, delivery confirmation, and communications to investigate a dispute.
• The return authorization process remains available for eligible products described above.
• Nothing in this policy limits rights provided by applicable consumer-protection law or by the buyer's financial institution.